FAQs
Product
What is your product?
We call it “edible skincare”. Others call it “nutricosmetics”, “nutraceuticals” or "beauty supplements". However you call it, we make vitamin supplements that are packed with ingredients to help combat skin issues from the inside out. Each pack of THE APRILAB contains 10 sachets with 2 grams of powder per sachet.
How do I consume your product?
Open up our “easy tear” sachets and consume directly (i.e. pour the powder directly into your mouth and watch as it melts away!). Our powder is not designed to dissolve in water, but you may add to water if you wish.
When should I consume your product?
Supplements can generally be taken anytime. Some experts recommend taking certain supplements on an empty stomach to maximise impact, while others suggest combining supplements with food to reduce chances of an upset stomach and to stimulate digestion and improve absorption.
We recommend consuming Ultrabright and Super Balance on an empty stomach, while Time Blast can be consumed whenever convenient for you!
Where are your products made?
In a HACCP and GMP certified facility in South Korea.
Are your products tested on animals?
Never.
When will I begin to see results?
If consuming the recommended 1-2 sachets daily, you should begin to notice results within 2~4 weeks, depending on which THE APRILAB product you have selected. Vitamin supplementation is a long term game and should be combined with a clean diet, proper topical skin care (including daily SPF), and regular exercise.
Can I consume THE APRILAB if I am nursing or pregnant?
Please consult a doctor before consuming THE APRILAB if you are nursing or pregnant.
Can children consume THE APRILAB?
Please consult a doctor.
Is THE APRILAB halal?
K-Halal registration is currently in process and we expect to obtain the certification in 2023
Does THE APRILAB impact my face only?
No, THE APRILAB products can yield outcomes across your body.
Can I consume THE APRILAB's different products together?
Yes.
How many sachets should I consume per day?
We recommend 1 - 2 sachets per day.
What type of collagen is in Time Blast?
Type I and Type III collagen from marine sources.
How many CFU in Super Balance?
10 billion CFU.
Do skincare supplements actually work?
We pack our products full of ingredients that are backed by numerous clinical research studies. For more information, please review our research page.
Business Inquiries & Affiliates
If I want to be a distributor, wholesaler or retailer, who should I contact?
Please write us at info@theaprilab.com with the subject line: "Business Inquiry".
What is THE APRILAB's affiliate program?
We offer an affiliate program where influencers, content creators, blog writers, etc. can earn commissions when customers purchase THE APRILAB products through a unique affiliate link. Please click "Affiliates" on the top menu bar to sign up as an affiliate!
Shipping & Return
Where do you ship?
We ship to the following countries via Shopee: Singapore, Malaysia, Philippines, Thailand and Taiwan.
We ship to the following countries via K-Packet: Australia, Canada, France, Germany, New Zealand, Spain, United Kingdom, United States.
What method is used for shipping?
For orders placed directly via our website, we ship via K-Packet.
I placed an order. When will my package arrive?
We ship via K-Packet. K-Packet typically takes between 2-3 weeks, but may be longer depending on the destination and global shipping and supply chain conditions.
What is your return policy?
Please see refund policy here
What is your shipping policy?
Please see our shipping policy here
Who is responsible for customs duties, taxes, etc.?
The customer is responsible for all customs duties, applicable taxes and other fees that are imposed during or after shipping.
Am I legally allowed to import THE APRILAB's products into my country?
Whether or not THE APRILAB's products may be imported into a given country is entirely the responsibility of the customer. THE APRILAB bears no responsibility in the event that THE APRILAB's products cannot be brought into a country after shipping. Customers are encouraged to consult local counsel to ensure importation of THE APRILAB's products is compliant with local rules and regulations.