退款政策


Last updated February 05, 2022

We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer. Sale items are FINAL SALE and cannot be refunded/replaced. Store credit will not include shipping costs.

REFUND
Our products cannot be returned due to hygiene reasons.  In the event you are dissatisfied with your purchase, you may request a full refund in store credit.  To be eligible for a store credit refund, you must contact us within 30 days of receiving of products.


REPLACEMENT

We only replace items if they are defective or damaged. If you need to exchange it for a different item or get a reship, send us an email at info@theaprilab.com.
Please email customer service at info@theaprilab.com to receive further help.



How to get a store credit refund/ replacement?
  1. 1. Email us at info@theaprilab.com
  2. 2. We will notify you of the approval or rejection of your refund/reship
  3. 3. Please allow 5-10 days for the refund or reship request